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Be a Better Property Manager This Year As we leave 2020 in the past and focus on the new year, property managers should make some resolutions to help improve business and culture in their community. There’s always room for improvement and there are many ways for property managers to start the new year off on […]

2020 In Review: It is hard to talk about 2020 without sounding cliché. It was crazy, tough, and we saw our world change. No industry went unimpacted, including the property management industry. New challenges arose that many community managers had not faced before. At TOPS we faced many new challenges as well and found ourselves […]

What Are Resale Disclosure Documents? Whether you are a property management company or a self-managed homeowners association, you will at one point need to handle resale disclosure documents. Depending on the type of community you have, this will impact whose responsibility the resale documents fall under. Resale documents, also known as estoppel letters or closing […]

Get the Best Software for a Self-Managed Association Being part of a self-managed community association offers a different set of challenges that normal property management companies don’t have to deal with. As a self-managed association, you are putting the responsibility of running a community on your own shoulders. This means you are probably working with […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]

Time to Get Automated At TOPS, we know there usually aren’t enough hours in the day for all your property management needs. That is why we strive to make our software as simple as possible and offer various forms of automation. With automated services, you can complete a number of tasks before they become an […]

Solving Property Management Problems With TOPS At TOPS, we know just how challenging it is to be a community manager. Your daily responsibilities are never the same and residents are always in need. You have a responsibility to your residents to make sure their homes and information are safe while maintaining profitability and a clean […]

Get the Best Financial Reporting with More Features Financial reporting can be a tricky area for many property management companies and HOAs. It’s important for companies to have accurate financial reporting for many reasons. If your reporting is off, then you leave your community open to financial or even legal issues. If reporting is accurate, […]

Managing Properties Remotely As we’ve seen this year with COVID-19, businesses need to able to handle manage remote workers effectively. For community managers, remote work can be a major benefit if done correctly. By being able to manage your portfolio remotely, you open up your schedule and give yourself flexibility that didn’t exist before. This […]

Managing Collections One of the toughest but most important tasks for a community manager is managing delinquency payments. Delinquency collections are a tricky area for managers since they involve late payments from residents and can cause a rift between residents and the office. Fortunately, TOPS makes it easier to manage your delinquency burden. Here are […]